Support & Customer Care Policy

1. Dedicated Customer Support

Our dedicated customer care representatives are available 7 days a week from 8:00 AM to 11:00 PM to assist with order tracking, product inquiries, complaints, and delivery updates.

2. Support Channels

  • Hotline: 09612-NOGOD (09612-66463)
  • Email Support: support@nogodbazar.com
  • WhatsApp Live Chat: Available directly from the website floating button.
  • Ticket System: Registered users can open a ticket from their customer dashboard.

3. Issue Resolution SLA

Urgent order delivery issues are addressed within 15 minutes. General refund and ticket queries are resolved within a guaranteed 12-hour turnaround time.

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